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We serve people who are too smart to be too busy.
Learn why Executives, Entrepreneurs, and Business Owners hire virtual assistants with The VA Group.
Connect With The Top 1% Of Specialized Virtual Assistants
Top Rated and Loved by Our 425 Customers
Our 530 VAs Love us Too
Vetted and Trained VAs
Ready To Fill Specilized Roles
Voice Service
Manages appointment scheduling, cold calling, inbound support, and call screening for comprehensive voice service solutions.
Administrative Task
Specializes in email and calendar management, SOP development, personal research, and meeting notes preparation.
Prospecting
Offers services like social media engagement, cold calls, cold emails, and lead scraping to generate qualified leads for effective conversion.
Brand Management
Involves content calendar creation, social media management, blog development, and competitive analysis for a consistent brand message and strategy.
Accounting
Our virtual assistants are experts in managing your finances, from bookkeeping and Quickbooks tasks to tax reconciliation and payroll management, ensuring accuracy, compliance, and timely payments.
Virtual Manager
Equipped with a Bachelor's Degree and five years of remote team management experience. Excels in one-on-one coaching sessions, project management, Business Process Outsourcing, and possesses keen business development intuition.
The VA Group Difference
Vetting & Onboarding
All of our vetting & onboarding is done in-house. This includes criminal background checks, IQ tests, personality tests, and language competency tests. Our onboarding process ensures quality candidates and longevity for our clients.
Training & Management
We're all about making sure you and your VA kick things off smoothly. So, we provide hands-on training during the first week of your campaign, this is to ensure a successful VA handoff. Plus, you'll meet your CSM (Client Success Manager). Your CSM keeps an eye on things, sends you daily updates, and sets up weekly check-ins. They also keep tabs on your VAs daily tasks so you know what's getting done.
Weekly Enhancement Calls
Every week, you, your Virtual Assistant, and your Client Success Manager (CSM) get on a call to make sure your project is on the right track and to fine-tune any details. These weekly check-ins aren't just a status update; they're an opportunity to optimize deliverables and boost the performance and communication skills of your Virtual Assistant. With collaborative feedback and strategic planning, these calls ensure that your service experience with us keeps getting better week by week.
What Our Happy Customers Are Saying
How It Works
The process starts with a 30-minute, no-commitment introductory call with one of our sales representatives. The purpose of this call is to better understand the nuances of the role you’re looking to fill.
After the Discovery phase, a separate 30-minute onboarding call is scheduled to walk you through our process and what you can expect moving forward.
Depending on the complexity of the role and tasks, this phase may take between 7 to 14 days. Our Talent Acquisition team works diligently to identify a fit as quickly as possible, shortening this timeline when feasible.
We present a shortlist of the top 3 candidates for your review. At this stage, you will have the opportunity to interview these candidates to determine the best fit for your organization.
Once you’ve made your selection, The VA Group’s Client Success team takes over to facilitate a smooth integration for your new hire.
FAQ
Our VAs are from all over the world and our hours of operation are from 5:00 AM PST – 7:00 PM PST Monday through Friday.
We’ve been utilizing VA’s for employment for over 8 years now and we have over 300 Virtual Assistants working for us at this time.
We sign NDAs with all of our clients and VA’s. We utilize Virtual Private Networks (VPN) on request. We utilize Last Pass; a secured password sharing software from our clients to our assistants. Lastly, all of our clients own all the information from day 1 and can remove access from the assistants at any time.
It will only cost you a one-time set-up fee of $997 to get the vetting started. Alternatively, you can get rid of the cost by paying 3 months upfront based on your VA tier preference.
Yes, you can, but it may take some time to find a VA with that specific skill or desired language, as we want to provide the best VA for your project. We don’t want to choose just anyone to do your tasks.
Our minimum contract length is 3 months (equivalent to 12 weeks) which will only commence once the VA is endorsed to you.
