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FAQ

Q:  Why should I hire my virtual assistants through The VA Group?

A:  Our hiring and training process is like none other. Only the top 5% of VAs make the cut with us! You’re sure to get smart, proficient, well versed assistants to handle your needs appropriately.

Q:  How can we track what the Virtual Assistant is working on?

A:  The VA Group understands how important it is to get what you pay for. Our systems track work every 15 minutes to ensure the VA is on task and filling their shift assisting you. If for some reason you feel the VA isn’t completing enough work in a day, please let us know. We’re here to help.

Q:  Will the virtual assistant be able to communicate in English properly?

A:  Yes! This is a huge part of the initial competency tests that need to be passed before moving on to the skills segment.