Name

Naledi Zuma

Position

CRM Support Specialist

Location

Johannesburg, South Africa

Years of Experience

6 Years

Naledi Zuma, from Johannesburg, South Africa, is a seasoned CRM Support Specialist with six years of experience. She excels in managing client databases using platforms like Salesforce and HubSpot. Naledi’s proficiency in crafting targeted email drip campaigns using Mailchimp, coupled with her meticulous approach to database clean-up, makes her a valuable asset in lead nurturing and client engagement.

Skill Set

Proficient in Salesforce for advanced database management and client tracking.
Skilled in using HubSpot for creating personalized customer journeys.
Experienced in designing and implementing email drip campaigns using Mailchimp.
Capable of conducting thorough database clean-ups to ensure data accuracy and relevance.
Demonstrated ability in lead nurturing, enhancing customer engagement and loyalty.
Excellent analytical skills for interpreting CRM data to inform marketing strategies.
Strong organizational abilities, ensuring efficient data management and accessibility.